Introduction
Real-time Cloud Streaming and Rendering Technology is revolutionizing multiple industries, emerging as the driving force behind digital transformation. From industrial simulations to smart cities, virtual education to telemedicine, this groundbreaking innovation is redefining our interaction with the digital realm. As a pioneer in real-time cloud rendering technology, Paraverse continues to lead industry innovation with its flagship product LarkXR, delivering cutting-edge solutions across diverse sectors.
Our 2024-2025 Customer Satisfaction Survey Report, based on feedback from our most engaged users, encompasses 341 visits, interviews spanning 35 enterprises and 275 developers, providing invaluable insights. It’s important to note that these data reflect the perspectives of active participants. We look forward to capturing an even broader range of customer viewpoints in future surveys, fully demonstrating the transformative power of Paraverse’s technology across all industries.
Key Findings
- Digital Twin Dominance: 77% of users focus on digital twins, LarkXR drives Industry 4.0 and smart city development.
- Cloud Hosting Surge: Managed hosting adoption exceeds 30%, reflecting market demand for flexible deployment.
- Rapid Feature Adoption: New features like WebGL streaming reach 23% adoption, showcasing LarkXR’s tech leadership.
- Outstanding Satisfaction: Overall satisfaction hits 9.4/10, with technical support scoring an exceptional 9.43/10.
- Market Leadership Solidified: Nearly 70% of users exclusively choose LarkXR, maintaining lead in competitive market.
- Comprehensive Tech Edge: Scores above 9/10 in rendering, transmission performance, and compatibility.
- Thriving Ecosystem: From enterprises to individual developers, LarkXR expands influence, driving XR adoption.
I. Industry and Market Demand
Digital Twins Lead, Diverse Applications Coexist
The survey results showcase the widespread adoption of LarkXR real-time cloud streaming and rendering products across diverse industries. The Digital Twin sector dominates at 77.14%, encompassing high-value scenarios such as industrial simulation and smart cities, highlighting the pivotal role of real-time cloud rendering technology in driving Industry 4.0 and smart city development. Virtual Simulation Education and Gaming Entertainment each account for 8.57%, while Cloud Exhibitions and Digital Human Applications each represent 2.86%. This diverse distribution reflects the adaptability of real-time cloud rendering technology and its potential value in the digital transformation process across various industries.
Your Sectors / Applications
Product Service Flexibility and Scalability Demand
In terms of product and services offering, LarkXR Software License Services maintains its dominance at nearly 50%, while Lark Pub Managed Hosting Services have over 30% for their flexible deployment solution. This trend underscores the urgent demand for elastic cloud resource expansion. Lark Pub Managed Hosting Services achieves seamless integration with leading public cloud platforms like AWS and Alibaba Cloud, intelligently allocating resources based on real-time needs, significantly enhancing cost-effectiveness while ensuring consistent and superior end-user experiences.
What Kind of Product / Services Have You Used?
II. Functional Advantages: From Core Features to Multi-Scenario Innovation, Co-creating Industry Benchmarks
In feature adaptation, Data Channels (45.76% usage rate) and Interactive Mode (25.42% usage rate) remain the most widely used core components. Paraverse has always been known for technological innovation, precisely matching complex business needs. The 2024-2025 survey once again confirms this.
The newly introduced WebGL Streaming feature has already been adopted by over 23% of users, becoming an essential tool for digital twin and industrial simulation scenarios, particularly meeting UE developers’ demands for high frame rates and low latency. Additionally, our other new features have gained significant market acceptance. Multi Application Streaming, Adaptive Resolution, Multi-Concurrency Support, and Applications Pre-Launch each have a usage rate between 10-15%, further expanding application scenarios. Meanwhile, VR Collaboration Mode (10.17% usage rate) and Live Streaming (8.47% usage rate) provide robust technical support for virtual collaboration and real-time interaction. The rapid adoption of these new features not only demonstrates Paraverse’s technological innovation capabilities but also showcases our precise understanding of market demands.
Which LarkXR's Functional Components Do You Use? (Multiple Choice)
Which Core Functions of LarkXR Products Have You Used? (Multiple Choice)
III. Customer Satisfaction Analysis:
Service Commitment Behind High Scores Across All Dimensions
Overall Satisfaction: 9.4 Points, the Cornerstone of Customer Trust
The overall satisfaction score of 9.4 (out of 10) confirms Paraverse’s comprehensive lead in technology, service, and value for money. Customer trust in LarkXR extends beyond metrics—it is validated by real-world efficiency and unwavering technical support.
Overall Satisfaction
Lowest
Score
Score
5
Average
Score
Score
9.4
Highest
Score
Score
10
Technical Capabilities: Dual Excellence in Rendering and Transmission, Defining Industry Benchmarks
Rendering Capability 9.37/10 : Customers highly recognize LarkXR’s high-precision output in complex scenarios, particularly excelling in digital twin and industrial simulation fields.
Transmission Performance 9.17/10 : Low-latency, high-stability transmission capabilities support large-scale concurrent scenarios, ensuring smooth, lag-free visuals even in virtual exhibitions with thousands of simultaneous users.
Rendering Capability
Lowest
Score
Score
6
Average
Score
Score
9.37
Highest
Score
Score
10
Transmission Performance
Lowest
Score
Score
5
Average
Score
Score
9.17
Highest
Score
Score
10
Functional Extensibility and Compatibility: Flexible Adaptation, Lowering Development Barriers
Functional Extensibility 9.03/10: LarkXR supports customized needs across multiple scenarios, with customers able to quickly integrate through SDK, significantly improving development efficiency.
Product Compatibility & Interoperability 9.29/10: Seamless integration with mainstream engines (like Unity, UE) and operating systems, from Windows to Linux, LarkXR’s compatibility saves developers substantial adaptation work.
Product Stability and Ease of Use 9.31/10: Customers highly appreciate LarkXR’s long-term operational stability, especially in high-concurrency and long-duration rendering scenarios. The out-of-the-box design philosophy, from installation to deployment, reduces the learning curve for developers, allowing users to quickly get started with LarkXR.
Functional Extensibility
Lowest
Score
Score
6
Average
Score
Score
9.03
Highest
Score
Score
10
Product Compatibility & Interoperability
Lowest
Score
Score
6
Average
Score
Score
9.29
Highest
Score
Score
10
Product Stability and Ease of Use
Lowest
Score
Score
6
Average
Score
Score
9.31
Highest
Score
Score
10
Innovation and Support: Technology Leadership, Service Assurance
Product Innovation 9.23/10: Customers highly praise LarkXR’s continuous innovation, such as WebGL Streaming and Intelligent Queuing Mechanisms. They consider Paraverse’s “Technological Leadership” as a key factor in choosing our solutions.
Resource Support 9.2/10: From technical documentation to training resources, customers express high satisfaction with Paraverse’s comprehensive support, facilitating rapid integration and development.
Technical Support 9.43/10: Our professional technical support services consistently provide reliable assurance to customers. This score reflects our commitment to excellence in problem-solving, timely responses, and in-depth technical expertise, ensuring our clients can maximize the potential of LarkXR in their projects.
Business Services 9.51/10: From pre-sales consultation to after-sales support, our business team’s professional services received perfect scores from 71.4% of customers, creating a dual competitive advantage of “product + service”.
Product Innovation
Lowest
Score
Score
6
Average
Score
Score
9.23
Highest
Score
Score
10
Resource Support
Lowest
Score
Score
5
Average
Score
Score
9.2
Highest
Score
Score
10
Technical Support
Lowest
Score
Score
5
Average
Score
Score
9.43
Highest
Score
Score
10
Business Services
Lowest
Score
Score
7
Average
Score
Score
9.51
Highest
Score
Score
10
Value for Money: High Value, Low Threshold
Cost Effectiveness 9.37/10: Customers believe LarkXR finds the optimal balance between comprehensive functionality and price, particularly friendly to SMEs and startup teams.
Cost Effectiveness
Lowest
Score
Score
5
Average
Score
Score
9.37
Highest
Score
Score
10
Ecosystem Prosperity: From Enterprises to Individual Developers
Dual Drivers: Customer Trust and Ecosystem Expansion
Paraverse has earned widespread customer trust through its outstanding technological prowess. The survey reveals that nearly 40% of users have been using Paraverse products for over a year, while over 30% have used them for 3-6 months, with continuous repurchases, validating the stability and ongoing value of our solutions. The primary reasons for choosing LarkXR products include ease of integration and deployment (13.5%), technological leadership (12.27%), comprehensive product features (11.66%), and high cost-effectiveness (10.43%), clearly demonstrating our excellence in technological innovation and user experience.
How Long Have You Used Paraverse' Products/ Services?
Main Reason(s) for Choosing LarkXR? (Multiple Chioce)
Market Leadership: Maintaining Significant Advantage in Competition
Despite intensifying competition in the cloud rendering market, LarkXR maintains a significant leading position. Nearly 70% of users state that LarkXR is their only cloud rendering solution, highlighting our market dominance. Compared to other products, LarkXR excels in Technical Support and Service Quality (17.31%), Transmission Stability and Cost-Effectiveness (16.35% each), Rendering Quality and System Compatibility (15.38% each), building strong competitive barriers. These advantages not only prove our technological strength but also showcase Paraverse’s brand influence and innovative spirit in the cloud rendering domain.
Have You Used Other Cloud Streaming / Rendering Products?
In What Aspects, LarkXR Performs Better Than Other Cloud Streaming Products? (Multiple Choice)
Looking Ahead: Continuing to Lead the Cloud Rendering Revolution
In the 2024-2025 survey report, we see LarkXR’s excellent performance in digital twin and real-time cloud rendering fields, as well as customers’ high trust and recognition of Paraverse. From technological leadership to service response, from functional innovation to ecosystem expansion, Paraverse always focuses on customer needs, continuously promoting the popularization and application of XR 3D streaming and rendering technology.
“Data Speaks, Trust Advances — Paraverse Continuously Elevates Cloud XR 3D Streaming Performance, Empowering Large-Scale Applications, Pioneering Market-Wide Adoption!”
This survey report is not only a summary of LarkXR’s current status but also a vision for the future of the XR metaverse ecosystem and cloud xr streaming technology. The survey results are both encouraging and a reminder of our significant responsibility. As a leader in Cloud XR Streaming & Rendering Technology, Paraverse will continue to increase investment in cutting-edge technology innovation, consolidating LarkXR’s technological leadership position. Through the universality of product technology, the extensiveness of industry solutions, and the scalability of flexible services, we will drive development across various industries, help more innovators achieve breakthroughs in the XR field, and work together to build a smarter, more interconnected digital world.